IT, Software and Services: Outsourcing and Offshoring
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IT, Software and Services: Outsourcing and Offshoring
The Strategic Plan with a Practical Viewpoint

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Product ID: 4097070
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Author: Robin Sood
Cover Type: Paperback
Pages: 192 pages
Dimensions: 5 3/8” X 8 ¼”
About The Author:

Robin Sood has been involved in contract management and outsourcing for more than fourteen years. Robin works for the world's leading Oil Exploration service company. Robin holds Master's degrees in geology and software systems and has attended business courses at the Wharton School of Management. He enjoys golf, playing guitar, and painting.

Since writing the book, Robin has moved to Europe and is currently living in the southern part of France. He is currently working on a project with work outsourced in France.

Description:

IT, Software and Services: Outsourcing and Offshoring provides an essential overview of the burgeoning phenomenon of outsourcing. Although some pundits have been critical of the outsourcing trend, author Robin Sood argues that it is simply a fact of the contemporary global marketplace—one that can only be ignored at your own peril.

Sood covers the reasons for outsourcing and provides strategies for doing it right. Many companies do not do it right, and the result is a lot of wasted time and money. The information contained in this book can literally save your company millions of dollars. By reading this book, you will learn:

  • The main advantages of outsourcing
  • What work can be outsourced effectively
  • Why outsourcing sometimes fails—and how you can avoid such failure
  • Which are the most desirable offshore locations and why
  • What criteria to use for selecting the vendor that is right for you

IT, Software and Services: Outsourcing and Offshoring is essential reading for the shrewd business leaders of the 21st century. If you are contemplating outsourcing, already involved in it, or merely want to remain competitive in today’s fast-moving and ever-changing marketplace, you cannot afford not to read this book.

Editorial Review:

IT, Software and Services: Outsourcing and Offshoring is essential reading for the shrewd business leaders of the 21st century. If you are contemplating outsourcing, already involved in it, or merely want to remain competitive in today’s fast-moving and ever-changing marketplace, you cannot afford not to read this book.

“Had there not been outsourcing and utilization of cheaper resources offshore, average computer users would not have been able to afford the hardware and software that are available to them today.” In this manner, author Robin Sood brushes aside superficial criticism of outsourcing and brings home to the reader of IT, Software and Services: Outsourcing and Offshoring two key points: outsourcing is already widely used and its positive effects go well beyond increased company profits. Forget about the nay-sayers and the trumped-up, political maelstrom of controversy surrounding the issue of outsourcing, Sood urges. Instead, consider that outsourcing is here to stay, as an inevitable part of the global market, and is already providing most of us with practical benefits.

Policy makers and industry leaders already understand these matters, but Robin Sood has dedicated himself to making the best information and strategies pertaining to outsourcing and offshoring more widely available. Sood is an ideal person to take on this task, as he has more than fourteen years of experience in the outsourcing field, in domains from logging to banking, and in various nations around the world. Currently, Sood is Program Manager of a large product development program with 250 staff members and nine sites in five countries: China, France, India, Japan, and the U.S.

IT, Software and Services: Outsourcing and Offshoring distills his experience, offering the reader concise, information-packed overviews of such crucial topics as “Reasons for Outsourcing,” “What Can Be Outsourced?,” “Prerequisites for Effective Outsourcing,” “Selection of Vendors,” “Contracts and Contractual Issues,” and so forth. Throughout, Sood focuses on the importance of productive self-questioning and on elucidating proven strategies. His goal is to make certain that the reader does not fall into one of the many traps outsourcing and offshoring can set in the path of the unwary novice. Companies lose literally millions every year because of a lack of information and foresight—but with this book in hand, that won’t happen to you.

Sood rounds out his consideration of outsourcing by providing overviews of the strengths and weaknesses of major offshore destinations, such as India, China, Russia, and The Philippines, and by glancing at developing trends that will shape the future of outsourcing. He also provides appendices that examine vendor and offshore culture and the current situation of software professionals in the United States. IT, Software and Services: Outsourcing and Offshoring is essential reading for the shrewd business leaders of the 21st century. If you are contemplating outsourcing, already involved in it, or merely want to remain competitive in today's fast-moving and ever-changing marketplace, you cannot afford not to read this book.

Reader Review:
Midwest Book Review - June 2005

IT Software And Services: Outsourcing And Offshoring offers a complete, definitive, strategic plan for anyone wanting to provide or benefit from the outsourcing and/or offshoring of computer services for corporations. After providing the reader with an informed and informative overview of the rapidly expanding phenomenon of outsourcing computerized activities, contract management and outsourcing expert Robin Sood discusses and explains all of the elements necessary to take advantage of outsourcing, what work can be outsourced most effectively, why outsourcing sometimes fails (and how to avoid such failures), which are the most desirable offshore locations, and what criteria to use for selecting the vendor that is right for your particular corporate needs with respect to outsourcing computerized functions and processes. IT Software And Services is a complete course of instruction under a single cover and strongly recommended reading for any corporate CEO or manager who aspires to utilizing outsourcing to strengthen their company's bottom line.

Bookwire Review - Sept 2005

Even in its subtitle, Robin Sood's "IT, Software and Services: Outsourcing and Offshoring" promises a "strategic plan with a practical viewpoint," and that is exactly what it delivers. As the outsourcing industry expands into exciting new territory, Sood's book provides an essential overview of its development and offers thoughtfully reasoned strategies to exploit this burgeoning phenomenon.

Sood is a strong proponent of outsourcing as a crucial component in the global marketplace. It is, as he puts it, "an everyday reality," and the first few chapters of the book describe the process in detail and explain its obvious cost and efficiency advantages. At the outset, Sood outlines a step-by-step thought system that consists of five simple steps: Why? What? How? Who? Where? He uses that as a guideline throughout the book.

Another nagging question that Sood answers is: "What can be outsourced?" Looking into the various procedural aspects of software development and services, IT and support, and IT-enabled services, the author breaks down the steps and logically examines the feasibility of outsourcing them individually.

Companies will find Sood's book indispensable, for it is a primer to outsourcing strategy that can potentially result in millions of dollars in savings. With the help of appropriate schematic diagrams, Sood develops various models of outsourcing and outlines advantages, disadvantages, preparation, implementation and pitfalls.

Sood has significant experience in the outsourcing industry and is knowledgeable about the topic. He has been involved in contract management and outsourcing for more than 14 years, and he is currently the program manager of a large product development program with sites in China, France, India, Japan and the United States. His practical experiences translate well in his book, and his theories are always supplemented by real-world problems and solutions, making them accessible to every reader.

Release Date: 1-April-2005